Terms & Conditions
- We ship in Canada and USA.
- Shipping is free to Canada and USA on orders above 150$ CAN.
- Shipping costs via UPS to private addresses or business addresses depend on the package.
- We aim to ship your items within 24 hours from order placement on weekdays and on the same day if your order is placed before 1 p.m. (EST)
- Delivery in Canada 1-5 days
- Delivery in USA 1-5 days
- Taxes are above items' price.
Newline Canada is very thorough as regards ordering, sending and receiving of items. Newline Canada processes orders approved by the company and in the order in which they arrive. Usually, orders are shipped within 24 hours on weekdays. Newline Canada takes no responsibility for any kind of damage that might occur, if the stated delivery times are exceeded.
Payment is debited from your card only at the time of dispatch. Your connection is secure with us and the card details are encrypted with MONERIS, a payment gateway certified by the PCI-standard, MasterCard SecureCode and Verified by Visa.
If you return any item, the amount will be returned to the same card, as the purchase was made from.
WE ACCEPT THE FOLLOWING CARDS:
Do you want to return something? No problem..
- You can return any item within 14 days of receiving your original order.
- Simply fill in the return form and send it back to us with the product(s) you wish to return.
- If you would like a different size or color, please return your unwanted product and place a new order.
- All goods will be inspected by return and must be in a good condition. The returned product must not have been damaged, soiled, washed or altered and all labels or tags must still be intact. Tags must be intact on the item.
- The refund of the returned items will be provided within 30 days of receiving the returned items.
- The goods are your responsibility until they reach us, so make sure they are packed properly. The customer holds the shipping costs back to us, whereas we will pay the shipping cost back to you, in case of exchanges.
- The refund will be credited to the card that was used to make the original purchase.
- We do not refund items that were bought on sale.
Webshop Return Service
6200, Route Transcanadienne, Ville Saint-Laurent, Québec H4T 1X5